Privacy Policy Commitment
Transparency in your creative experience and data use
Introduction To This Policy
Get to know how Pheraalivo protects your privacy and approaches the collection of personal data. Your trust is important, so we are transparent about how your details are managed on our platform.
This document explains what information we collect, why we collect it, how it is used, and your rights regarding personal data under Australian privacy law and global standards.
Information We Collect
We gather information directly from you when you interact with our platform as well as automatically via technical tools for security and analytics purposes.
Information You Give Us
- • Contact information, such as your name and email address
- • Profile details you choose to share in the community
- • Support requests and communication history
- • Preference selections for content and notifications
- • Feedback or contributions to community discussions
Data We Collect Automatically
- • Technical data like device type, browser, and operating system
- • Usage statistics and anonymised session logs
- • IP address and approximate geolocation for safety
- • Cookie-generated identifiers for site navigation
- • Time and frequency of visits to our website
How We Use Information
Your details help personalise your experience, safeguard our community, monitor platform quality, and provide responsive support.
- • Facilitate peer connection and communication features
- • Customise site content for user interests
- • Monitor site security and manage access control
- • Optimise resources and improve functionality
- • Respond to your support or feedback requests
- • Deliver members’ alerts and necessary notifications
- • Conduct analytics for internal improvements
Your privacy matters: We do not sell or disclose personal information to third parties except as outlined in this policy or required by law. Your creative journey, data, and trust are always respected.
When We Share Your Data
We only share data for essential operations—never for advertising purposes or external marketing lists. Sharing is limited to secure providers and legal obligations.
Third-Party Service Providers
Some tools used for platform functionality involve vetted service partners for hosting, communication, or analytics as required for reliable operation.
Legal Obligations To Share Data
We may release data only to comply with Australian law, protect safety, or comply with a legal request.
Anonymised Insights Use
Usage data is anonymised before analysis to improve features and community experience.
Your Data Rights
As an Australian resident or overseas user, you have rights to review, correct, delete, move, object to, or restrict the use of your data whenever you wish.
- • You may request access to your personal data.
- • You may request correction of your information.
- • Request erasure of your personal data anytime.
- • Request your data in standard format.
- • Object to certain uses of your data.
- • Ask for limits on how we use your data.
To exercise rights or ask privacy questions, please contact our team using the details below. We respond to all valid requests.
How We Safeguard Data
We use a mix of technical protocols and privacy practices to keep your information protected from misuse, loss, or unauthorised disclosure.
Technical Protections
- • Encryption for stored and in-transit data
- • Secure website hosting environments
- • Controlled access and user authentication
- • Routine backups and monitoring
Organisational Practices
- • Role-based data access controls
- • Team privacy awareness and training
- • Incident reporting and response procedures
- • Regular policy and compliance reviews
How Long We Keep Your Data
We retain information for as long as your account remains active or to fulfil legal or operational requirements. Data is reviewed for relevance and securely removed upon request.
- • Basic account details for service access
- • Participation and activity logs for support
- • Messages and feedback for service record
- • Transactional info for membership or support
- • Opt-in preferences for updates only
Inactive members’ data is periodically reviewed and deleted as needed.
International Data Transfers
Data may be processed using secure tools outside Australia, with privacy standards and safeguards meeting legal requirements.
- • Provider compliance with Australian privacy laws
- • Contractual protections for cross-border privacy
- • Data minimisation for international transfer needs
- • Use of recognised data transfer frameworks
Cookies And Tracking
Cookies help us customise your experience and monitor aggregate platform use. You can manage preferences from your browser at any time.
Types Of Cookies Used
- • Needed to operate the website and basic features
- • For measuring usage patterns and site quality
- • To remember your content and layout choices
- • Enable convenience and enhanced features
Changing cookie settings may affect some site features.
Policy Changes And Updates
We occasionally modify privacy terms to reflect new features or laws. Updates are posted here and, if significant, sent via contact details you provide.
- • Email notice for major changes
- • On-site notification banners
- • Detail of effective policy update date
- • Invitation for questions or comments
Review this page regularly for the most current terms.
Contact For Privacy Questions
Write to us with your data or privacy questions anytime.
Pheraalivo
Suite 903 / 241 Adelaide Street, Brisbane, QLD 4000 Australia
Phone: +61.3.9258.2015
Email: content@pheraalivo.com
Last revised December 29, 2025
Policy effective December 29, 2025